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Regularly collect, analyze, and use quantitative data to inform practice deficiencies and improvements and make decisions.ĭevelop, collect, and make use of qualitative data collected through structured qualitative service review (QSR) instruments and other review protocols to ensure a robust and clear picture of the systems we are monitoring. System reform is not a short-term process all parties must recognize that thoughtful sequencing and prioritizing are necessary for lasting change. Take a non-adversarial approach, working directly with plaintiffs, policymakers, families, and community partners to develop and work toward common goals.ĭevelop strategic long-term plans with regular milestones and goals for progress. To achieve this work-and partner with systems as they transform their procedures and policies-we: We have also helped to mediate agreements and support problem-solving and dispute resolution. For more than 30 years, we have functioned as a federally appointed monitor in class action lawsuits to independently assess and report on how systems are working to transform the way they serve children, youth, and families. Through this work, we hope to one day see demonstrated and measurable systemic improvements and better outcomes for children, youth, and families.Ĭourt ordered reform in child welfare systems can provide an opportunity for systems to identify areas in need of change, develop strategies to facilitate reform, and work toward measurable targets and improved outcomes for children, youth, and families. We rely on data collection methods that utilize quantitative administrative data, structured qualitative service review (QSR) instruments and protocols, focus groups with caseworkers, families, and other stakeholders, as well as collaboration with agency leadership in order to get the clearest picture of how the system is working. We take an innovative approach to monitoring, giving equal attention to data and the quality of practice and outcomes of work with children, youth, and families.
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We mediate among the parties bringing our knowledge of what it takes to catalyze and sustain child welfare system change. We promote and support non-adversarial problem solving among the parties so that court-ordered agreements can promote lasting systemic change.
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We are appointed to independently assess child welfare systems’ performance in jurisdictions under court-ordered agreements, and to support the progress of jurisdictions. The resulting poor outcomes to children, youth, and families involved with these systems demonstrate the need for creative strategies that have the real possibility of sustained change over time. Long-standing practice and policy flaws, structural barriers, and lack of investment in resources impede these systems from ensuring that children are safe and effectively promoting the well-being and healthy development of stable families. Too often, structural and institutional limitations prevent child welfare systems from fully supporting the children and families they are mandated to serve. As independent court-appointed monitors, we drive lasting policy and practice change through increased public accountability.